FAQ
Straight answers before you start.
The questions that come up most about building, publishing, leads, plans, billing, accounts and security, based on how the platform works today.
27 questions
Product and publishing
Do I need to code?
No. The main flow is visual, with 19 native blocks in the Builder. Custom code exists on every paid plan, for when you want to go past the editor.
Can I publish on my domain?
Yes. You publish on a subdomain instantly and connect your domain whenever you want, with SSL issued automatically. That is 3 domains on Start, 10 on Pro and 20 on Agency.
How many pages can I have?
Start: 5 pages. Pro: 30 pages. Agency: 100 pages.
Is FlamePages only for landing pages?
No. Beyond the Builder, the workspace includes publishing, domains, leads, integrations, tracking, newsletter, team and permissions.
AI and credits
What exactly does AI generate?
Page strategy, section architecture, copy, visual direction, imagery and responsive behavior. The result arrives as native blocks, editable in the Builder.
Does AI ship the first result it generates?
No. Before reaching you the page goes through a candidate tournament, design lint, a quality gate and a visual repair agent.
How are credits spent?
By operation type, priced separately for copy tweaks, image generation and full pages. A full page costs far more than rewriting a headline.
How many credits do I get?
200 per month on Start, 500 on Pro and 1,000 on Agency.
Am I locked into what AI generated?
No. The page becomes a normal FlamePages project: you edit any block, swap content and reorganize the structure.
Templates and Builder
Can I start from a template?
Yes. The catalog covers services, events, booking, quotes, B2B, digital products and local business, and it grows regularly.
Are there premium templates?
Yes, on every plan, including free.
Can I change the template later?
You customize the applied structure freely in the Builder. For a completely different model, it is best to apply the right structure before editing deeply.
Does the layout adapt to phones?
Yes. The Builder has per-device tuning: desktop, tablet and phone.
Plans and billing
What are the plans?
Start at US$ 19.99/month, Pro at US$ 49.99/month and Agency at US$ 199.99/month.
When am I charged?
There is a charge only if you subscribe. The free account creates, generates with AI, edits and publishes 1 page with no card; the charge happens when you choose a paid plan.
Is there a money-back guarantee?
Yes. The first eligible charge has a 7-day guarantee under the Refund Policy.
Can I change plans later?
Yes, from billing, keeping the current workspace structure.
Is there an annual plan?
Monthly billing is available on every paid plan. When annual billing is enabled for a plan, it shows up at plan choice with 20% off. The free account has no billing.
Account, team and security
Do I need to verify my email?
Yes. Registration includes email verification before normal account use.
What if I forget my password?
You request a reset link, set a new password and return to login.
Does the system support 2FA?
Yes. With two-factor authentication enabled, the code is requested after the credential check.
How do team permissions work?
By role. A member creates, edits and publishes pages; an admin also manages domains, integrations, team, billing and settings.
How many people fit in the workspace?
5 members on Start, 10 on Pro and 20 on Agency.
How do I open a ticket?
Tickets require login. Before that, use the direct email on the support page.
Shortcuts
If the answer was not here.
See the features
What the workspace delivers across Builder, publishing, leads, newsletter, team and security.
Compare the plans
Limits, prices and the full table side by side.
Understand the AI
What it decides, how quality control works and how credits are spent.
Contact support
Support channels, what to have at hand and how a ticket moves.
Still have a question? Talk to us.
If you already have an account, sign in to open and track a ticket. For questions before login, use the direct email on the support page.